To view required payment at Booking,
Click on the "Get Quote" button.
Reservation balance due at check-in.
Military Discounts can only be applied by
Reservationist after confirmation of eligibility.
(full descriptions and details provided in VRA)

• To Secure (Book) Your Reservation: A deposit of 50% of total reservation must be made on a major credit or debit card (Master Card, Visa, Discover or American Express). Upon the successful charge to your card, you will receive a Reservation Confirmation email with invoice and this VRA, either in full or hyperlinked for download. 

• BALANCE DUE 30 Days before Check-In: All guests are required to make payment in full of remaining balance before they are given directions to and lock box codes for property entry. Due date of final payment is determined by booking method and listed on invoice.
  
  
• All reservations incur the following Fees:
•  Rent set at a per night rate and unique to each property
• Security Deposit or LDW guest must choose one option:
• Departure Cleaning Fee, the amount of this fee will be set on a cabin by cabin basis.
• Processing fee of 3% to cover merchant credit processing expense.
• Applicable Taxes including State and Local
• Pet Fee, if property is pet friendly and a pet is accompanying you on vacation,
  a non-refundable Pet Fee is required.

• Pruchase Limited Damage Waiver (LDW) is a one-time non-refundable fee waiving your financial responsibility for up to $1,000 of accidental, unintentional damage. The amount of the fee is specific to each property.
  
  
• Provide Security Deposit: (As an option to purchasing LDW) Guest may choose to provide a refundable (less damages) security deposit of $600.00 on credit or debit card at check-in. Security deposit will be refunded once the property has been fully inspected upon guest’s departure and cleared of all damages. North Carolina Law allows 30 days from departure date to inspect for damages and billed to Guest’s account. If damages exceed the Security Deposit amount, tenant will be responsible for the entire amount and the remaining cost will be charged to the tenant’s card on file. Carolina Mountain Vacations will refund security deposit (minus before mentioned expenses if necessary) within 45 days of tenant departure in accordance with NC law.

Cancellations with short notice are unfair to both Carolina Mountain Vacations as well as the Cabin owner.
If you must cancel be sure to do so at least 31 days in advance of your arrival date.
If you elected to purchase trip insurance, the travel insurance company should be contacted with the claim by tenant.

•  All cancellations made less than 31 days of arrival are non-refundable. 
• Cancellations made more than 31 day from arrival, initial payment will be refunded less a 75$ cancellation fee plus processing fee paid at booking and any Travel Insurance Premiums purchased.
• No-Shows are considered a last-minute cancellation and tenant forfeits full rental payment and voids lease agreement.
• Tenant may switch reservation to a different cabin more than 31 days prior to your arrival by payment of $30 transfer fee and difference of rates of new cabin. 
  Reservations CAN NOT be transferred to different cabin within 31 days of arrival.

NO RENTALS will be permitted to ANYONE UNDER 21 YEARS OF AGE.

Detailed information regarding check-in and checkout procedures will be emailed the day before your scheduled arrival. Check-in is to occur at property leased as described in instructions emailed prior to arrival. Guest acknowledges that authorization to occupy property is only granted during dates and times listed on reservation. Attempting to or occupying property before or after the date and time indicated on reservation is a breach of this Lease Agreement and constitutes an illegal Trespass.

CHECK-IN is AFTER 4 P.M.
At check-in:
A.) balance must be paid in full a minimum of 30 days before scheduled arrival date.
B.) Detailed check-in instructions, full property address, directions and checkout info will be emailed 1 day before scheduled arrival to email address on file. 
Internet mapping devises and navigation systems are NOT recommended for use in the Western NC Mountains ( GPS signal reception is spoty in the mountains).  
C.) On date of scheduled arrival guest may travel directly to property but may not arrive before check-in time listed on reservation. Our Staff needs time to properly prepare a cabin for your stay and cannot start until the previous guest has checked out at 11am

CHECK-OUT is by 11 A.M.
To check-out you do not need to come by our office. Simply, Call our office to let us know you are leaving.

Before leaving the cabin Please:
* Just leave the linens and towls where they are, laundry services are part of the Departure Cleaning (not part of your Vacation)
*No need to run to the dump with your trash, we got that too. Just make sure the lids are on Tight.
*Remove all perishable food from cabinets and refrigerator.
*Start the dishwasher, if cabin is equipped. Dish soap is provided under sink
* Check for all personal belongings. Items left behind can be sent back with a $20 retrieval fee, plus shipping, will be charged
*Lock all doors and place keys back in the lock box
*Don't forget to give us a call as you head out.

Early Check-In and Late Check-Out: 
If you are planning a late arrival time to your North Carolina vacation cabin rental, please contact our cabin rental office during business hours to make arrangements. Our office hours are 9 am to 9 pm, 7 days a week. Requests for early check-in or late check-out will be considered on a case-by-case basis.  Please contact our office no less than 24 hours in advance with requests for an early arrival or late departure.  Consideration is given based upon the property’s “status” immediately prior to or following your reservation. 

Failure to disclose an accurate Guest count or the presence of unregistered Guests could result in immediate eviction, forfeiture of any remaining rent and an additional charge of $250 deducted from card on file.
Children 12 and under stay free.
Maximum occupancy refers to all persons over the age of one year old. Violations of maximum occupancy can cause property damage as well as violate local laws and regulations. (Most mountain cabins and homes run on private septic and well systems.  Overtaxing these systems can cause serious problems.) Any maximum occupancy violation constitutes a breach of contract and Guest agrees that any such violation, in addition to any other remedies herein, will result in immediate eviction of Guests, forfeiture of any remaining rent and an additional charge of $250 representing liquidated damages.

 Policies for Carolina Mountain Vacations Pet-Friendly Cabins

A property is only deemed pet-friendly when prior approval has been arranged and non-refundable pet fee has been paid.  Should prior approval not have been obtained or if the requisite pet fee remains outstanding, the cabin will adhere to our Non-Pet Friendly policies, and corresponding penalties may be enforced! 

There are potential consequences for bringing an unauthorized pet onto any CMV property.

Policy for Pet-Friendly Cabins
 
Even though we love all pets, we regret that we are unable to allow any animals other than dogs in our rental cabins.  CMV only accepts well-behaved, housebroken dogs into our cabins designated as pet friendly.  Absolutely no cats are permitted in CMV rental cabins.  For the purpose of this agreement, the term “pet” is always used in reference to a dog.

• To bring a pet to a cabin listed as pet friendly, Guest must make arrangement to include pet(s) on reservation by indicating number of pets and pay a onetime non-refundable pet fee at time of booking or guest may contact office to include a pet on a reservation. Arrangement to bring pet must be made before date of scheduled arrival on reservation to activate pet friendly status of property.
• If prior approval has not been authorized or pet fee has not been paid, the Not Pet Friendly Policy will apply to the property. If an unauthorized pet is found to be, reported to be or there is evidence of a pet having been at property, penalties will be enforced as described in the Not Pet Friendly policy.
• Each property has a maximum number of pets permitted which is determined by the property owner but is never more than 2 pets. Having more than the authorized maximum number of pets at a cabin voids the Pet Friendly agreement and Not Pet friendly policy is enforced.
• Any damages to the cabin or cabin property or another person by or because of a pet will be the sole responsibility of the registered Guest. Guests are held financially responsible for all physical damage to the Cabin (i.e. chewing, scratching, flea infestation, etc.) inflicted on the Cabin by the presence of a pet. If extra cleaning is deemed reasonable due to the presence of a pet (i.e. soiled furniture and/or flooring, hair on furnishings or bedding, fleas), the Guest will be held financially responsible and the credit card on file will be charged for the amount of the repair/recovery. The limited damage waiver (if purchased) does not include damage from pets. 

General rules for pets when visiting.

• In the interest of protecting your dog, a leash should always be used when your dog is outside.  While North Carolina does not have a state leash law, please note that cities and counties may have stricter regulations.  No dog shall be tied outside the Cabin unless supervised by a responsible adult.
• Dogs should not be left unattended in cabins (they are on vacation to).  In an unfamiliar environment dogs may act uncharacteristically and unpredictably.  They may get nervous and bark, causing a disturbance to neighbors.  Or they may harm the cabin by chewing, scratching, or making messes that they would not typically make at home.  Please remember to be respectful of nearby neighbors.  Always use a crate in the rare event that a dog must be left alone.
• Pets are not permitted on furniture or Bedding.

Policies for NOT Pet-Friendly Cabins

Pets NOT Permitted: Pets are permitted only in specifically labeled "Pet Friendly' cabins and only with prior approval. There are consequences for bringing an unauthorized pet onto any CMV managed rental property. If a pet is found to be, reported to be or there is evidence of a pet having been at a not pet friendly property the penalty will include:

• $2000 minimum fee: CMV will make an initial charge to card on file of $2000, To attempt to cover all the expenses listed below that are required to return leased property to the same condition that existed before tenants’ occupancy. Tenant remains liable for expenses that total in excess of initial fee.
• Tenant Eviction: This Lease Agreement is deemed in breach and tenant forfeits all rental payments made. Pet and Tenant will be promptly evicted from property.
• Specialized Cleaning Fee: Due to the presence of a pet at a non-pet friendly property, Specialized cleaning, air purifying and laundry services are required to return property back to a “Pet Free” rental property (i.e. soiled furniture and/or flooring, hair or dander on furnishings or bedding).
• Pest control service Fee: Tenant will be billed for extra pest control services to mitigate the possibility or existence of a flea infestation to the interior of property.
• Physical Damages Liability: Tenant is financially responsible for all physical damages to the property and contents within (For example : chewing furniture, scratching floors, doors or walls, fluid or soil presence and staining of rugs or carpeting, etc.) presumed caused by the presence of a pet. The credit card on file will be charged or tenant will be billed the amount of the repair and or replacement expense necessary to return leased property to the same condition that existed before tenants’ occupancy.
• Note: Travel insurance does not cover damages to a property by a tenant, tenant’s pet or invitees. Damages by a pet are NOT covered by the LDW (Limited Damage Waiver).

Please review the Road Scale info for this cabin before booking.

Guest acknowledges that access to rented property will require driving on gravel and paved mountain roads that may in places be steep and has been given recommendation on the minimum type of vehicle needed to safely drive the road to property. CMV will not give refund or be held liable if guest does not adhere to recommended vehicle type and is not able to or refuses to drive up road to cabin. Nor can CMV be held responsible for temporary weather conditions that alter road conditions. Please adhere to any recommendation or requirement for a four-wheel-drive vehicle when listed in a property description.  It is highly recommended that Guests try to arrive during daylight hours for their first visit to our area to become familiar with the area and roads. Our cleaning and maintenance staff drive these roads in their personal vehicles almost daily and report any major road issues; such as washouts, fallen trees or rocks. CMV will upon notification from staff or guest, contact appropriate local authorities to have road cleared or repaired.

For full explanation of Road Scale and NC Mountain driving tips.

•  Hot tubs.  Showering before and after using the hot tub is recommended.
• Our hot tubs are cleaned and maintained by certified techs before and after each tenant occupancy or every 5 days. This means a tech will be required to inspect hot tub during stays of 7 days or longer.
• Guest is responsible for damages to hot tub from misuse or negligence.
• Do NOT sit or stand on hot tub covers, they are not designed to handle weight. This type of damage is not covered by LDW.
• Guest will be responsible for cover replacement if Damage to cover is discovered. Amount starting at $450.
• Failure to re-secure cover with supplied equipment after use, resulting in loss of cover down the mountain side, will incur a $100 retrieval fee or replacement fee if damaged.
• Do NOT allow the water level to become too low. Guest will be responsible for repairs, including but not limited to pump replacement.
• An additional Hot Tub Service charge may be applied for introduction of foreign substances (i.e. soap, oils, bath bubbles or beer), broken glass or discarded items left in Hot Tub, including swim-wear.